A clear promise
Our service promise is clear. Our Can Do. culture means we are committed to our customers and we’ll do everything it takes to exceed their expectations.
Our service promise is clear. Our Can Do. culture means we are committed to our customers and we’ll do everything it takes to exceed their expectations.
Richard Simpson, CEO
Have a dedicated customer service advisor
Develop a long-term relationship with your local account manager
Benefit from our proactive and expert planning team
Receive regular bespoke performance reports
Have anytime, anywhere access to our online portal
We never compromise the safety of our people or our customers, this is our no.1 priority.
We guarantee an industry leading experience with friendly, helpful and knowledgeable service advisors.
From expert planning through to professional drivers and dedicated service support - we deliver our customers the service they deserve.
Because we know we can be better tomorrow, than we were today and will always look for ways to do things better.
We understand that one size doesn’t fit all. So, whether it be our comprehensive range of pallet sizes, bespoke pricing or dedicated service, we offer a tailor-made approach.
From track and trace, through to our ETA functionality and PODs within the hour, we bring you the latest technological advancements before any other supplier.
As a representative of your brand, we strive to partner with you for the long haul. Your dedicated Account Manager will oversee the commercials of your account as you grow and develop.
We encourage openness and transparency at all levels – from our CEO to the heads of department, all members of our team are on hand should you need us.
Chelsea Burgoyne, Customer Service Manager (Manchester)
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